Restore purchases
In HabitBarn, open Settings → HabitBarn Plus → Restore purchases. Make sure the device is signed in to the App Store with the Apple ID you bought Plus with. Plus also follows your HabitBarn account: sign in with the same account on your iPhone and iPad and it unlocks on both.
Cancel a subscription
Subscriptions bought in the app are managed by Apple:
- Open the Settings app on your iPhone or iPad and tap your name.
- Tap Subscriptions, then HabitBarn.
- Tap Cancel Subscription.
HabitBarn's own Settings → HabitBarn Plus → Manage subscription opens the same screen. Cancel at least 24 hours before the renewal date (or before a free trial ends) so you aren't charged again. You keep Plus until the end of the period you paid for. Deleting the app or your account does not cancel an App Store subscription.
Refunds
App Store purchases are refunded by Apple: request one at reportaproblem.apple.com, signed in with the Apple ID you used.
Bought Plus on the website?
Before the app, Plus was sold on habitbarn.com. That plan keeps working until it ends, in the app too: sign in with the same account. To cancel it, change it, or ask for a refund within 14 days of a payment, email support@habitbarn.com from your account's email address and we'll take care of it. Deleting your account also cancels a website subscription.
Sync and a new device
Without an account, your garden lives on that one device. To keep it safe, open Settings → Account and sign in with Apple or Google; sign in the same way on your iPad or a new iPhone and the same garden appears. If you used HabitBarn in the browser before, sign in with that account and your habits and history move into the app.
Export your data
Settings → Your data → Export CSV saves your habits, check-ins and focus sessions as a spreadsheet file you can open in Numbers, Excel or Google Sheets. For a copy of everything we hold about you, email us.
Delete your account
Settings → Your data → Delete my account, then type DELETE to confirm. This immediately and permanently deletes your account, your garden and any website subscription. An App Store subscription has to be cancelled separately (see above). Can't get into the app? Email us from the account's address and we'll delete it for you.
Reminders don't arrive
Turn on Daily reminder in HabitBarn's Settings, and check that notifications for HabitBarn are allowed in the iPhone or iPad Settings → Notifications. A Focus mode can hold them back too.
Anything else
support@habitbarn.com. Our privacy policy and terms are here too.